H.o.B Store Policies/Shipping – House of Bobbi

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H.o.B Store Policies/Shipping


Exchanges made within 7 days of receipt of purchase. Items must be in original condition with receipt for exchanges.

All items purchased online via website will be shipped within 72 hours of receipt of payment. No refunds unless piece is unavailable. 

Please expect arrival of shipment within 10-14 business days. Tracking numbers will be provided with receipt. Please ensure to leave email address for all communication purposes. 

Pre-Order pieces please allow up to 4 weeks for delivery. 

All invoices are to be paid in full within 24hours or order will be cancelled. Orders to be shipped within 72 hours of purchase. Please allow 10-14 business Days for Delivery (unless Pre-Order). 



Some of our pieces are heavier than others - please wear less frequently and with care. Please check out our other accessories section to purchase supportive/protective care for heavier earrings. It is recommended to purchase velvet garment bags to protect the lifetime your purchase.